At Lucky Dog Ranch Beef, we respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will never sell or share your personally identifiable information to anyone.
You can shop at www.luckydogranchbeef.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Due to the perishable nature of our product, we are currently unable to provide refunds on our beef. We value our customers and will do our best to provide a solution. If you have an issue with any product purchased from Lucky Dog Ranch Beef, Inc., please call customer service at 916-505-7233 to speak to a representative.
At Lucky Dog Ranch, we are committed to providing the freshest locally grown beef to our customers. As a result, we are currently unable to ship directly to your home or office. However, we offer various local pickup options upon checkout (your credit card will not be charged until you choose your desired pickup option). Once Credit card authorization and verification are received, your order will be processed and will be available for pickup at the location/time you specified during checkout. If you are unable to pick up your beef at that time, other options will be made available to you. To change your pickup time and/or location, call 916-505-7233.